Refund and Returns Policy

Summary

elpitwall’s Refund and Return Policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.

Several types of products are exempt from return. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary items, hazardous materials, or flammable liquids or gases.

Additional items that are not returnable:

To complete your return, we require a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition, is damaged or missing parts for reasons not attributable to our error.
Any item that is returned more than 30 days after delivery
Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also let you know if your return has been approved or rejected.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain period of days.

Late or unreceived refunds

If you have not received the refund yet, please check your bank account again first.

Please contact your credit card issuer next, as it may take some time before the refund is officially posted.

Then contact your bank, as it often takes some time before the refund is posted.

If you have done all of the above and you still have not received the refund yet, please contact us at support@elpitwall.net.

Items on sale

Only regularly priced items will be refunded. Sale items cannot be refunded.

Changes

We only exchange items if they are defective or damaged. If you need to exchange an item for another identical item, please email us at support@elpitwall.net and send your item to: {physical address}.

Gifts

If the item was marked as a gift at checkout and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Returns Shipping

To return your product, you must mail it to {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchange product to reach you may vary.

If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of the returned item.

Need help?

Please contact us at support@elpitwall.net if you have any questions regarding refunds and returns.

Legal notice

Welcome to elpitwall.net. By accessing and using this website, you are agreeing to comply with and be bound by the following terms of use, which together with our Privacy Policy govern the relationship between elpitwall.net and its users. If you disagree with any part of these terms, please do not use our website.

1. Generalities

The use of this website is subject to the following conditions of use:

The content of the pages of this website is for your general information and personal use only. It is subject to change without notice.
By using this website, you agree that you do so at your own risk. elpitwall.net does not guarantee the accuracy, completeness or adequacy of the information and materials found on this website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
2. Intellectual Property
All content on elpitwall.net , such as text, graphics, logos, icons, images and software, is the property of elpitwall.net or its licensors and is protected by intellectual property laws.
Reproduction, distribution or sale of any material on this site is not permitted without the express written permission of elpitwall.net .
3. Permitted Use of the Site

By using our website, you agree to:

Not to use the site for any illegal or unauthorized purpose.
Not to attempt to gain unauthorized access to our networks or software systems.
Not to use the content of this site to defame, harass or infringe the rights of other users.
Not to engage in any activity that may damage, disable, overburden or impair the site.
4. User Registration and Account

Para realizar compras o acceder a determinados servicios de elpitwall.net , es posible que deba crear una cuenta de usuario. Al hacerlo, usted acepta

Proporcionar información veraz, precisa, actual y completa durante el proceso de registro.
Mantener la confidencialidad de su cuenta y contraseña, así como ser responsable de todas las actividades que ocurran bajo su cuenta.
Notificar inmediatamente a elpitwall.net cualquier uso no autorizado de su cuenta o cualquier otra violación de la seguridad.

elpitwall.net se reserva el derecho a cancelar su cuenta o denegarle el servicio si sospecha que ha incumplido estas Condiciones de uso.

5. Products and Services
elpitwall.net is dedicated to the sale of items, collectibles or decorative products related to the world of motors. We do our best to ensure that the products displayed on our site are accurate and up to date, but we do not guarantee their availability.
Product prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without liability to you or any third party.
6. Returns and Refunds Policy

Purchases made at elpitwall.net are subject to our Returns Policy . At elpitwall.net we are not responsible for possible problems with the shipment or decisions to return the product. At the same time, we are responsible for possible problems or excesses during the shipment of the product. Therefore, we make it clear that no type of return or refund of the requested product will be accepted, although if there is any problem you can contact the email support@elpitwall.net.

7. Limitation of Liability
elpitwall.net shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of, or inability to use, this site, including, but not limited to, economic loss, loss of data or damage to your system.
Although we take all necessary precautions to ensure that the site is free of viruses and malware, we do not guarantee that the use of this website or the downloading of its content will be free of risk to your device.
8. Links to third party sites

This website may contain links to other websites which are not under the control of elpitwall.net. These links are provided for your convenience and do not imply our endorsement of the linked sites. We are not responsible for the content or privacy policies of third party websites.

9. Changes in the conditions of use

elpitwall.net reserves the right to modify these terms of use at any time. Changes will take effect immediately upon posting on this page. We recommend that you review these terms regularly to ensure that you are aware of any changes.

10. Applicable law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with the applicable laws of Spain, without regard to conflicts of laws. Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Spain.

11. Contact

If you have any questions about these terms of use, please contact us at:

elpitwall.net Email: support@elpitwall.net